Shipping & Delivery Policy
Last updated on: January 29th, 2025
Shipping and Delivery Policy
Thank you for choosing UnlimitedWebs for your hosting needs. Our commitment is to provide reliable, efficient, and secure hosting services to our valued customers. Below is our Shipping and Delivery Policy, outlining the procedures and timelines for provisioning your digital services.
Provisioning Process
- Order Confirmation: Upon successful completion of your order and payment, you will receive an email confirmation with details of your purchase.
- Account Setup: Our provisioning team will immediately begin setting up your hosting account. This process typically takes between 5 minutes to 24 hours, depending on the type of hosting service purchased and any additional configurations required.
- Domain Registration: If you have purchased a domain name through us, it will be registered and linked to your hosting account during the provisioning process. Domain registration may take up to 48 hours to propagate across the internet.
- Service Activation: Once your hosting account is set up and configured, we will activate your service and send you another email with login credentials and instructions on how to access your account control panel.
Delivery Timeframes
- Shared Hosting: Typically provisioned within minutes to a few hours after payment confirmation.
- Virtual Private Servers (VPS): Provisioning time may range from 1 hour to 24 hours depending on the chosen configuration.
- Dedicated Servers: Provisioning time may vary depending on hardware availability and customization requests. Our team will provide you with an estimated delivery timeframe upon order confirmation.
Delivery Methods
All hosting services are delivered digitally via email. You will receive confirmation emails with login details and instructions for accessing your hosting account and control panel.
Important Notes
- Working Hours: Our provisioning team operates during regular business hours (Monday to Friday, 9:00 AM to 6:00 PM GMT). Orders placed outside of these hours will be processed on the next business day.
- Custom Configurations: If you have requested any custom configurations or additional services, the provisioning time may be extended. Our team will communicate any delays and provide updates accordingly.
- Domain Propagation: Please note that domain registration and propagation can take up to 48 hours to complete. During this time, your website may not be accessible via your domain name.